Service Advisor Level 3 Certification

To get this Certification, you must attend/view all webinars below and pass the corresponding quizzes including a final exam.  Do NOT take the quiz until AFTER you attend the webinar OR watch the replay (if you miss the webinar)! You will not pass. Remember your progress is in reports that your managers download.

Please sign up for as many of the below webinars as soon as you can. (some may not be scheduled yet).

Dashboard

You must have an account and be logged in first. Click ENROLL FIRST to begin each course!

 When you logout, your progress will be tracked and saved on your dashboard. When you return and login you will be taken to your dashboard to click the “resume” button and continue.

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204 Advanced Driveway Sales-Menus-Quiz

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401 The Art of the Walk Around 1-Why Walk Around?-Quiz

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402 The Art of the Walk Around 2-Key Steps-Quiz

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403 The Art of the Walk Around 3-Dealership Specific Walk Around-Quiz

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450 Fixed Ops #s for Service Advisors 1 Sales-Quiz

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451 Fixed Ops #s for Service Advisors 2 Gross Profit and KPIs-Quiz

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452 Fixed Ops #s for Service Advisors 3 Improvement-Quiz

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476 Customer Management–Pass Fail-Quiz

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903 Service Advisor Level 3 Final Exam

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