To get this Certification, you must attend/view all webinars below and pass the corresponding quizzes including a final exam. Do NOT take the quiz until AFTER you attend the webinar OR watch the replay (if you miss the webinar)! You will not pass. Remember your progress is in reports that your managers download.
Please sign up for as many of the below webinars as soon as you can. (some may not be scheduled yet).
You must have an account and be logged in first. Click ENROLL FIRST to begin each course!
When you logout, your progress will be tracked and saved on your dashboard. When you return and login you will be taken to your dashboard to click the “resume” button and continue.
Status
101 New Hire Boot Camp 1-Quiz
Status
102 New Hire Boot Camp 2-Quiz
Status
103 New Hire Boot Camp 3-Quiz
Status
109 BDC Setting Appointments-Quiz
Status
114 Parts Associate-Keys to Communication-Types of Communication-Quiz
Status
115 Parts Associate -Keys to Communication–Words–Tone–Body Language-Quiz
Status
116 Parts Associate-Keys to Communication–My Words–Tone–Body Language-Quiz
Status
120 Time Management Basics-Quiz
Status
201 Factory Maintenance and Drive Sales-2 Steps-Quiz
Status
204 Advanced Driveway Sales-Menus-Quiz
Status
206 Multi-Point Inspection-Need-Quiz
Status
209 Technician–Advisor–Parts Associate-Communication-Quiz
Status
210 Technician-Advisor Video MPI-Quiz
Status
222 Why Customers Buy-Features and Benefits-Quiz
Status
228 Value Based Selling-ABCs Parts Edition-Quiz
Status
305 Hospitality Training-Quiz
Status
475 Overcoming Objections LEAD-Quiz
Status
476 Customer Management–Pass Fail-Quiz
Status
508 Coaching for Accountability and Profit-Quiz
Status